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  • How Does It Work?
    1. Bring your freshly laundered clothing and accessories in during business hours: Monday-Friday: 10am-7pm Saturday: 10am-6pm We are not currently buying clothes on Sunday. No appointment is necessary. 2. While you are checking out the latest trends we have in the store, we will review your clothing. 3. Based on the condition, style, and brand of your clothing, we will give you a cash and store credit quote.
  • Cash vs. Store Credit
    Once we finish going through your items, we will give you a cash and store credit offer. By choosing Cash, you will receive the funds on the spot. By choosing Store Credit, you will receive 30% more than the cash quote. Store Credit does not expire and you are not required to spend it the day of. We keep track of available store credit on your behalf.
  • Selling Requirements
    - You must have a valid form of identification. - You must be at least 18 years or older. - You must be physically present while we are reviewing your items.
  • How is Buying, Selling, and Trading Clothing Good For the Environment?"
    Americans dispose of over 4 billion tons of worn clothing and textiles annually. An EPA study shows that 5% of landfills are composed of textiles. Recycling clothing keeps them out of the landfill.
  • What If I Want to Donate My Items That You Couldn't Buy?
    Great! We donate to St. Vincent de Paul on your behalf. You can leave anything you would like for donation. They come and pick up the items from us once a week. We also have the tax write off forms for you if you itemize your deductions.
  • What Is Your Return Policy?
    Because our inventory is pre-owned, our ability to assess whether a purchased item has been used since the point of sale is limited. For that reason, all sales are final. In some instances, we will consider purchasing the items again, but at our standard offer for that type of garment or accessory. If you have questions or concerns regarding your purchase, please ask the associate assisting you before leaving the store.

Frequently Asked Questions

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